PMAX Global
  • 22-Jan-2018 to 24-Mar-2019 (PST)
  • PMX Operations
  • Cebu City, PHL
  • Full Time

Builds and maintains data networks to support a variety of applications. Secures network system by implementing approved policies. Documents and enforces standards for the data network environment. Monitors performance and reliability of the data network and recommends enhancements.

Essential Functions:

  • Technical Administration (70%): Monitors and maintains data networks. Performs triage and troubleshooting in the event of service outages and/or business recovery. Recommends upgrades or enhancements to existing hardware, software and connections. Interacts with end users and other team members to ensure the timely achievement of daily operational requirements.
  • Customer Service (15%): Provides support to end users, clients and other IT staff. Works with other IT staff to ensure that data networks are functioning optimally.
  • Technical Design (10%): Designs data network solutions. Utilizes best practices to create secure, efficient, high-performing solutions. Analyzes capacity and usage trends to identify opportunities for improvement. Works with management and business units to build new data network solutions.
  • Other Duties as Assigned (5%)

 

Preferred Skills/Knowledge:

  • Strong understanding of data network infrastructure, hardware and software
  • Strong understanding of LAN, WAN, Internet and VPN technologies
  • Strong understanding of information security concepts
  • A successful track record building and supporting data networks
  • Understanding of network applications and protocols
  • Effective communication skills in working with end users, management, clients and vendors to understand information needs and priorities and then work to meet those needs in a timely and cost-effective manner
  • High level of analytical skills and problem-solving ability to proactively determine problem areas and coordinate implementation of effective solutions
  • Ability to concentrate for extended periods on highly technical work
  • Excellent written & verbal communication skills, and outstanding customer service skills

 

Qualifications:

  • Minimum of 5 years of experience supporting and maintaining data networks
  • And/or industry knowledge of data networking based on a combination of college education, certifications and professional experience
PMAX Global
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