Intake Coordinator Support

The Administrative Assistant will be called Intake Coordinator Support. The job is to provide information requested by primarily external customers, handle medical records and bills, and answer phone inquiries regarding medical records.

Essential Functions:

Administrative Assistance

• Manage ChartSwap account by fulfilling record requests from attorneys.

Customer Service, Advisory/Communication

Physical Records Management and Logistics

• Prepare and ship records to requestor utilizing appropriate mailing sources (USPS, UPS, or Electronic) within required timeframes.

Compliance

• Maintain a record of authorized information released from charts/records, i.e. type information, name of recipient, date, department, etc. 
• Ensure all medical release forms are legitimate and completed entirely. 
• Protect examinee rights by maintaining confidentiality of personal and financial information at all times in accordance with HIPPA regulations. 
• Report any known or suspected unauthorized attempt to access patient health information.

Calls Handling

• Answer phone inquiries concerning medical records and functions. 
  
• Prepare written correspondence as necessary.

Other Duties

• Help other team members when needed.
  
• Perform other tasks and duties that may be assigned from time to time.

QUALIFICATIONS:

• Undergraduate - College / University (Bachelors Degree) at least 2 years of College Ed
• At least 6 months administrative, at least 6 months calling
• Proven Experience in Tools/Software: Microsoft Office Suite (Word, Excel, Powerpoint)

Current Openings for Intake Coordinator Support Jobs at PMAX Global